"It's difficult to overstate how grateful we are for your help in the immediate weeks after Benjamin Reid's death. The kindness you showed us was more than simply helpful; it allowed us to keep moving forward at a time when it would have been easy to be immobilised by grief. It also allowed Benjamin to be looked after and treated with respect until we could see him at the chapel of rest. For that, our gratitude to you is immeasurable.
Your guidance was practical but you explained it to us in a sensitive manner that enabled us to understand what was required at each stage of our journey, and Benjamin's journey as well. From the initial phone call with you, we felt genuine empathy from you. We greatly appreciated the way you kept us updated during those intervening weeks of shock and uncertainty. The dignified manner with which you and your colleagues conducted yourselves during Benjamin's funeral service was exemplary. We all feel a great and deep respect for that.
You joined our family for those weeks and the respect you showed Benjamin and us won't be forgotten. Your combination of professionalism and compassion is inspiring. Benjamin would have been immensely grateful to you, and we are too. There really are not enough superlatives to describe how highly we all think of you.
Thank you. Yours sincerely, Wendy, Chloe, Stuart, Bethany & Tom."Name of Deceased: Benjamin Donald Reid
"I can highly recommend Richard Fearnley and his team, from the offset Richard showed the perfect balance of empathy and professionalism, I instantly trusted him. Richard guided myself and my dad through the whole process, he was very clear on what needed to happen, what decisions we needed to make, and he was happy to repeat himself as many times as we
needed him to. Richard treated my mum with dignity and kindness, talking of her with the utmost respect when discussing her. All services are offered from flowers to service printing which was the biggest relief for my dad and I. Once briefed Richard took care of everything and nothing was too much trouble. On the day Richard and his team provided the perfect service, it was
seamless, they helped make the hardest day of our lives just that bit easier to face. Everything was in place demonstrating the team's expertise. I can confidently recommend Richard Fearnley Family Funeral Directors and I was very happy to be supporting a local business."Name of Deceased: Herminder Virdee
"Thank you to Richard and his professional team for the care and consideration given to mum on her recent passing. All her family would like to thank you for organising everything and making the day about celebrating and remembering Margaret. Thank you for your kind words and advice."Name of Deceased: Margaret Wilson